Legislation · Morocco

Law No. 24-09 on the safety of products and services

Law 24-09 imposes a general safety obligation on products and services placed on the market, organises withdrawal and recall measures, and introduces into the Code of Obligations and Contracts (DOC) a liability regime for defective products, under which the producer is liable even in the absence of fault.

Dahir No. 1-11-140 of 16 Ramadan 1432 (17 August 2011) promulgating Law No. 24-09 on the safety of products and services and supplementing the Dahir of 9 Ramadan 1331 (12 August 1913) forming the Code of Obligations and Contracts
Official Bulletin (B.O.) No. 5980 of 22 September 2011

General safety obligation

  • Any product or service placed on the market must, under normal conditions of use, offer the safety that may legitimately be expected.
  • The producer and the distributor inform users of the risks and ensure product traceability.
  • The administration may order the withdrawal of dangerous products from the market, their recall from consumers or their destruction.

Liability for defective products

  • The producer is liable for damage caused by a defect in its product, whether or not it is bound by a contract with the victim.
  • The defect is assessed in light of the product's presentation, the use that may reasonably be expected of it and the time it was put into circulation.
  • The action is time-barred within the periods laid down by the Code of Obligations and Contracts, running from knowledge of the damage and the defect.

Key articles

A lawyer's points to watch

  • Keep the packaging, the instructions and the proof of purchase: they establish when the product was put into circulation and its expected use.
  • The distributor may be sued where the producer cannot be identified.
  • A clause excluding or limiting product liability has no effect against the victim.

The English text on this page, including the quoted articles, is an unofficial translation. Information sheet prepared by Maître Lahfaia Law Firm, Rabat. It does not constitute legal advice. Only the text published in the Official Bulletin of the Kingdom of Morocco is authoritative; the articles cited may have been amended since this sheet was written.

Book an appointment

Questions about Product safety?

A first confidential discussion at the firm, by phone or by video call. Reply within 24 working hours.

Book a time online→+212 808-507367→cabinetlahfaia@gmail.com→Contact form and directions→

69 Rue Tansift, Apt 6, Agdal, Rabat 10090, Morocco · Mon to Fri 9:00 am to 6:00 pm